Watch this video and more on StrategyTraining by Kris Safarova
Candidates mistakenly assume they have failed the case when an interviewer offers an answer. This scene demonstrates the signal candidates are receiving when this occurs.
In this scene candidates learn a valuable lesson when using external, to the case, data/metaphors to make a point. It can lead to confusion and a loss of focus.
Michael shifts away from metaphors to think about the principles that drive a market-place monopoly. Again, Kevin is slightly rephrasing the question to help Michael.
There is a pattern occurring here. Kevin is never providing Michael with the answer. He constantly tries rephrasing the question to help Michael identify the insight needed.